At the Business Road Show North East (UK) Giles Johnson of SmartSpeed revealed how the wisdom of 10-year olds can help us manage our businesses better.
- Work ON your business, don’t fixate with the competition.
- Focus on YOUR priorities and make sure tasks happen.
- Be clear about the requirements of your clients and the value you bring to them.
- When facing an issue, keep asking questions until you get to a real cause, not a symptom.
- When projects/improvements stall, use the tiniest step possible to ignite activity.
- If a change doesn’t work properly first time, tweak it and try again.
- Use routines to help make sure that the day-to-day stuff is manageable and gets done.
In conclusion, Giles summarises the 5 key things to look out for in organisations when addressing (poor) business performance:
- PROCESS
- VOICE OF THE CUSTOMER
- MEASURES
- LINKAGES
- ISSUES
The best method to help business owners consider how best to make improvements, and ideally to install a continuous and never-ending improvement programme is to employ professional business advisers. Where can business owners access the right business consultant at the right price? An online business support search using Google UK may bring you to a service such as Business Support Finder
[...] Giles Johnson says, ‘Learn from the wisdom of 10 year olds’ @ Business Support http://www.13thmaninbusiness.c.....-year-olds – view page – cached * Giles Johnson says, ‘Learn from the wisdom of 10 year olds’ Posted on October 28th, 2009 admin No comments At the Business Road Show North East (UK) Giles Johnson of SmartSpeed revealed how… (Read more)* Giles Johnson says, ‘Learn from the wisdom of 10 year olds’ Posted on October 28th, 2009 admin No comments At the Business Road Show North East (UK) Giles Johnson of SmartSpeed revealed how the wisdom of 10-year olds can help us manage our businesses better. (Read less) — From the page [...]